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Hi, how can we help you?
Select an order to get help with items, shipping, return or refund problems, etc.
All Help Topics
Something on your mind? We are here to help!
For questions on specific items, you can message us from the Dealseller.com.
For other questions on our policies or other topics, we recommend that you browse our Support Center where we answer our customers' most common questions. Happy shopping!
You can use the search button at the top of your Dealseller app or Dealseller.com to look for items.
Describe what you're looking for in the search bar to start your search. For example: 'party dress,' or 'white denim shorts.' Please use multiple descriptive terms to narrow down the results. For example, using 'little black dress' as a search term will generally produce more curated results compared to using just 'dress.'
Search results are ordered by how relevant the items are to your search. You can use the 'Sort by' option to reorder your search results based on your preference.
For searches that you would like to track on desktop, you can click the orange 'Save' button to get notified when new items that fit your search are posted.
When you shop on Dealseller, if you have any questions about an item, please feel free to message us anytime.
Rest assured that you can shop confidently with Dealseller's return and refund policy and Dealseller Purchase Protection Program.
- Clothing items that have been worn, washed, damaged, or have had tags, packaging, or hygiene stickers removed, or are part of an incomplete set.
- Items specifically labeled as non-returnable.
- Some free gifts.
In addition, under the Dealseller Purchase Protection Program, we offer full refunds for any item(s) that do not arrive, arrive damaged or are not as described.
Once you click checkout and complete your payment, congratulations! You've just made a purchase on Dealseller. We will send you an email confirming the items in your order. You can also view your order information by going to 'Your orders' on your account page from the Dealseller app or Dealseller.com.
If you received an email confirmation about an order you did not place, first check with your family and friends to see if they may have accidentally used your account details to place an order. It may also be possible that:
-Someone may have misspelled their email address when registering for an account on Dealseller
-Someone may have created a Dealseller account using your email address
-Someone may have placed an order from a computer where you were signed into Dealseller
If you suspect fraudulent activity, we recommend that you immediately change your account password to secure your account and prevent future unauthorized orders.